Cancellation & Refund Policy
Cancellation & Refund Policy – Sundarban Sardar Travels
Effective Date: 01/10/2025
At Sundarban Sardar Travels, we understand that plans can change. This policy explains how cancellations and refunds are handled for all our tours and services.
1. Cancellation by Traveler
If you wish to cancel your booking, please notify us via email at info@sundarbansardartravels.com or call/WhatsApp at +91 9832269809.
The refund amount depends on the timing of your cancellation:
| Cancellation Period | Refund Policy |
|---|---|
| 15 days or more before the tour | Full refund (excluding any bank or payment charges) |
| 7–14 days before the tour | 50% of the total amount refunded |
| Less than 7 days before the tour | No refund |
Refunds will be processed to the original payment method within 7–10 business days.
2. Cancellation by Sundarban Sardar Travels
We reserve the right to cancel a tour due to unforeseen circumstances such as extreme weather, government regulations, or safety concerns.
In such cases, you will be offered:
Full refund, or
Option to reschedule to another date without extra charges.
3. Changes to Booking
Changes to tour dates or packages can be requested in advance.
Changes are subject to availability and may incur additional charges.
Customized tour changes are handled on a case-by-case basis.
4. Refund Procedure
Refund requests must be submitted via email with your booking details and payment confirmation.
Our team will review your request and process the refund according to the policy.
Refunds are subject to any applicable bank or transaction fees.
5. Contact Us
For cancellations, refunds, or inquiries, please contact us:
Phone / WhatsApp: +91 9832269809